Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account and use JobPitch, we collect:

• Account Information: Name, email address, password, phone number, location
• Profile Information: Employment history, skills, qualifications, bio, profile photo
• Video Content: Video pitches uploaded by Pitchers, job pitch videos by Scouts
• Job Information: Job titles, descriptions, locations, salary ranges, requirements
• Communications: Messages between Pitchers and Scouts, support inquiries
• Payment Information: Billing details (processed securely by third-party payment processors)

1.2 Information Automatically Collected

When you use our Platform, we automatically collect:

• Usage Data: Pages viewed, features used, time spent on platform, search queries
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy for detailed information
• Log Data: Access times, error logs, referring URLs

1.3 Information from Third Parties

We may receive information from:

• Social media platforms (if you connect your account)
• Analytics providers
• Payment processors
• Publicly available sources (for verification purposes)

2. How We Use Your Information

We use your personal data for the following purposes:

3. Sharing Your Information

3.1 Within the Platform

• Pitchers to Scouts: When you apply to a job, Scouts can view your pitch video, profile, and application
• Scouts to Pitchers: Job posts, company information, and video pitches are visible to relevant Pitchers

3.2 Third-Party Service Providers

We share data with trusted third parties who help us operate our Platform:

• Cloud Hosting: Amazon Web Services, Google Cloud (data storage)
• Payment Processors: Stripe, PayPal (payment processing)
• Email Services: For transactional and marketing emails
• Analytics Providers: Google Analytics (anonymized data)
• Customer Support: Support ticket systems

All third parties are contractually bound to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information when required by law:

• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To prevent fraud or criminal activity
• With law enforcement or regulatory authorities

3.4 Business Transfers

If JobPitch is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We will notify you of any such change.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Active Accounts: Data retained while your account is active
• Closed Accounts: Deleted within 30 days of closure (unless legal retention required)
• Video Content: Retained until you delete it or close your account
• Application Data: Retained for 6 months after application status finalized
• Financial Records: Retained for 7 years (legal requirement)
• Marketing Consent: Retained until you withdraw consent
• Legal Claims: Data may be retained longer if required for legal purposes

After retention periods expire, we securely delete or anonymize your data.

5. Your Data Protection Rights

Under UK GDPR, you have the following rights:

5.1 Right of Access

You can request a copy of all personal data we hold about you.

5.2 Right to Rectification

You can correct inaccurate or incomplete personal data.

5.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances.

5.4 Right to Restrict Processing

You can limit how we use your personal data in certain situations.

5.5 Right to Data Portability

You can receive your data in a structured, commonly used format and transfer it to another service.

5.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

5.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

5.8 Right to Complain

You can lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict access limitations to personal data
• Authentication: Secure password requirements and hashing
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Employees trained on data protection practices
• Backup Systems: Regular backups with encryption
• Incident Response: Procedures for data breach notification

While we take security seriously, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. International Data Transfers

Your data is primarily stored and processed in the UK. If we transfer data outside the UK, we ensure:

• Adequate safeguards are in place (e.g., Standard Contractual Clauses)
• The destination country has adequate data protection laws
• Appropriate security measures are implemented

8. Children's Privacy

JobPitch is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Marketing Communications

With your consent, we may send you:

• Job recommendations and career opportunities
• Platform updates and new features
• Tips and resources for job seeking or recruitment
• Promotional offers and events

You can opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Updating your notification preferences in your account settings
• Contacting us at unsubscribe@jobpitch.co.uk

Note: You cannot opt out of essential service communications (e.g., account notifications, security alerts).

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Email notification to your registered address
• Prominent notice on the Platform
• Updating the "Last Updated" date at the top of this policy

Your continued use of JobPitch after changes constitutes acceptance of the updated policy.

13. Data Controller

JobPitch is the data controller responsible for your personal data. Our details:

• Company Name: JobPitch Ltd
• Registered Address: [Your Company Address]
• Email: privacy@jobpitch.co.uk
• Website: https://jobpitch.co.uk